Return Policy

 

We want your shopping experience at Dearcase to be the absolute best! If you’re not completely satisfied with your order, we will do everything we can to try and make it better!

Please see our simple steps and procedures for returns below:

  • Merchandise may be returned for a Gift Card Code that will be sent to the e-mail address provided at checkout. You may then apply this to your next order!
  • Returns should be postmarked 30 days from the delivery date.
  • All SALE items are FINAL and cannot be returned.
  • All Returned items must remain un-washed, un-worn, and with the original sewn in tags still intact. Our garments are not sent with hanging tags.
  • The customer is responsible for the shipping and handling of the returned item(s). We encourage you to hang on to your tracking number for your return as this can help our team provide a specific estimate for when you can expect your gift card code to be processed.
  • Original shipping fees are non-refundable.
  • A gift card notification will be sent to the email address provided at checkout. Please note, discount codes used when purchasing affect the amount paid for each item.